FAQ

Let’s get this one out of the way: Portapillow is not meant to be used for sleep in any way. We fully supports the CPSC campaign Bare is Best!

What is your shipping policy?

We do our utmost to get you what you have purchased as quickly as possible. Our selection for how we get your new product to you was thorough and if you have any issues with shipping, we will assist you right away!

My pillow won’t inflate out of the box. What do I do?

First, don’t panic! Due to the unique nature of the materials used for your self-inflating Portapillow, the pillow may require up to an hour to inflate if it is for the first time or if your pillow has been rolled up for an extended period of time. Open the valve and let it breathe!

If you are in a hurry, feel free to blow it up for a quicker inflate.

How do I care for my Portapillow?

I’m glad you asked! The Portapillow cover was carefully designed with messy eaters in mind. The cover is machine washable and the pillow itself can be wiped down with a warm, damp cloth using mild dish soap.

Any other questions?

Our team of Portapillow experts is ready to help you at any point during your experience. Please feel free to reach out to us if you have questions or need help on your way to portable comfort!